AST today launched a new online ticketing system for Customer Service and Support related issues. Customers can submit new issues and check progress of outstanding tickets directly, any time of the day.
The new ticketing system offers customers another method of communication with AST in addition to the existing methods outlined below:-
telephone: +44 (0)1493 441 485 (24hour Help Line)
fax: +44 (0)1493 443 008
email: customer.services@ast-uk.com
Skype: AST Customer Services
BGAN short dial: 33#
Iridium short dial: 4493
To access the new online ticketing service, please visit www.satcomms.com/Technical-Support.aspx and click on the 'Customer Ticketing System' link.
AST today launched a new online ticketing system for Customer Service and Support related issues. Customers can submit new issues and check progress of outstanding tickets directly, any time of the day.